Privacy Policy

Personal Information Collection
Explorer Tourline only collects personal information from you when you provide it voluntarily. Your data is stored on a secure reservations database, and we only use it for delivering the services or products you purchase. If you contact us, we may keep a record of that correspondence, and once in a while, we may also ask you for feedback through surveys that we use for research purposes. When we collect personal information, we try to include a link to our Privacy Policy on that page for better transparency.

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Cookies
We use cookies to optimize your user experience and navigate you through the site. This is done by storing small data in your browser, which helps us save your preferences for your next visit to our website.

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Information Sharing
We respect the privacy of our customers, and we do not share or sell any personal information with third-party services. Only the agencies involved in delivering our services or products to you are allowed to use your data for that purpose. Moreover, we will never disclose any personal information to other parties without your permission or as required by law.

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Personal Information Management
You have the right to request Explorer Tourline to alter, update, or delete any personal information we have collected from you. We encourage you to notify us immediately if you spot any errors or modifications required. You can contact us for these requests using the contact details provided on our website.

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Personal Information Security
We take adequate measures to ensure the confidentiality and security of any personal information you share with us. However, as the transmission of data over the internet is not entirely secure, we cannot guarantee a 100% secure transmission. Once we receive your data, we will use our best efforts to keep it secure through our systems.

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CCTV Policy for Explorer Tourline

At Explorer Tourline, we are committed to ensuring the safety and security of our passengers and employees. As part of this commitment, we utilize Closed-Circuit Television (CCTV) systems on our buses to reduce anti-social behavior and promote safety.

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CCTV Use
Our CCTV systems are used to capture both audio and video as part of our ongoing efforts to deter anti-social behavior such as vandalism, theft, and abuse. Cameras are positioned throughout the bus, both internally and externally, to capture footage of all areas which our buses and related facilities operate.

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Access to CCTV Footage

Access to CCTV footage is highly restricted and only authorized personnel have access to it. Access to footage may be granted to relevant authorities for lawful purposes only. CCTV footage will not be used for any purposes other than those for which it was collected.

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Data Security
We take the security and privacy of personal data very seriously and will take all reasonable steps to ensure that CCTV footage is secure. CCTV footage will be stored securely and will only be accessed by authorized personnel for the purposes specified in this policy.

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Signage
Signs will be posted on Explorer Tourline' coaches and related facilities to indicate that CCTV systems are being used and to inform passengers of the reasons for their use.

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At Explorer Tourline, we are committed to protecting your safety, health, and privacy at all times. Please feel free to contact us if you have any questions or concerns about our CCTV policy.

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Thank you.

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Explorer Tourline